Commercial Claims Handler - Cross Class
Salary up to £35,000 DOE + annual bonus
Monday-Friday 9am-5pm (Hybrid working available)
Wakefield, full time/permanent
Are you an experienced claims handler?
Do you have experience working across different types of claims?
MPJ Recruitment are proud to be working with an international business who employ over 50,000 staff globally across 130 countries, they have been established for almost 100 years and they currently have more than 50 offices based in the UK. We're seeking to recruit a motivated, professional and dedicated Claims Handler to join our team. You will be responsible for delivering a high quality, professional advice service to your clients concerning any claims issues.
Working directly with our clients and suppliers, you will be responsible for delivering a high quality, professional advice service to your clients concerning any claims issues from beginning through to conclusion, with the support of our dedicated and down to earth team members.
Commercial Claims Handler Duties:
- Manage a caseload of commercial claims consisting of a mixed portfolio from Property/Casualty, to Liability, with some Motor claims involved as well.
- Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer satisfaction during what can be a stressful time.
- Regularly assess the status of claims with clients, insurers, and/or their advisors/solicitors, including updating and informing them of any additional information acquired during the claims process.
- Offer appropriate technical advice to clients throughout the duration of the claim.
- Encourage, show compassion, and effectively balance your client's expectations.
- Ensure your market, insurance, legislation, and other technical knowledge is developed and maintained.
- Run claims efficiently and keep the system updated with all relevant information.
- Ensure that claims statistics are accurate and produced in accordance to SLAs.
Commercial Claims Handler benefits:
- 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days
- Defined contribution pension scheme, which we will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we'll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
- Fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership
- Season ticket loan
- Access to a discounted vouchers to save money on your weekly shop or your next big purchase
- Emergency back-up family care
APPLY now if you're interested in finding out more.