£30K/yr to £35K/yr
Norwich, England
Permanent, Variable

After Sales Support Engineer

Posted by Elev8 Recruitment Ltd.

Are you a tech-savvy problem-solver with a knack for keeping things running smoothly? Do you have a passion for engineering and love the idea of working with cutting-edge machinery? If so, then this is the perfect opportunity for you!

Why You'll Love This Job:

This isn't just any job. It's a chance to be at the forefront of an industry-leading company, working with a team that values innovation and excellence. You'll get to play a pivotal role in ensuring customer satisfaction and supporting the growth of the business.

About the Role:

A dynamic and innovative company is on the hunt for an After Sales Support Engineer to join their team. This is a brand-new role designed to bridge the gap between their project management team and the service team. You'll be the key player in ensuring newly built machines are seamlessly handed over, and you'll also get to dive into developing opportunities for installation and commissioning work.

Key Responsibilities:

  • Collaborate with the sales team to introduce Installation & Commissioning options to customers.
  • Obtain quotes from suppliers for unique, single-source items.
  • Produce cost estimates.
  • Follow up on tenders sent to customers.
  • Manage orders from start-to-finish.

What They're Looking For:

  • Strong communication skills – you'll need to chat comfortably with everyone, from team members to clients.
  • Excellent organisational skills with the ability to juggle multiple tasks and priorities.
  • Good time management skills and a genuine ability to multitask.
  • Self-confidence to challenge colleagues when necessary and push for the best outcomes.

Desirable Extras:

  • An understanding of Machinery.
  • Experience in an engineering manufacturing environment.
  • Some experience in a similar commercial role.
  • A-Level qualification in Engineering or a similar field.
  • An understanding technical drawings.

If you're ready to take your engineering career to the next level and join a company where your skills will be truly valued, apply now!