We are inviting applications for Head of Sales position for an international Bank based in city of London. This position directly reports to the Senior Management with the Bank and all Retal branches report to this position .
Job Title:
Head of National Sales _ Banking
Certified Function (CF)
Head of National Sales
Department:
Retail Banking
Key Responsibilities:
- Set sales and activity targets for branches and individuals based on the growth strategy of the Bank.
- Monitor achievement against targets and develop & implement strategies for any underperformance to be corrected
- Conduct regular reviews of branches to ensure sales and related processes are being conducted in a compliant and professional manner
- Facilitate coaching & training for the branch network for sales & service
- Review & agree individual branch strategies for business development including new product launches
- Responsible for the training, development and optimum performance of direct reports ensuring that staff are well trained and equipped with the necessary tools to achieve goals
- Plan, implement and drive team building initiatives to enhance positive team morale and establish and maintain staff motivation.
- Conducts performance reviews of direct reports
- Responsible for performance and absence management and the implementation of performance improvement plans where necessary
- Attends events where necessary to promote the Bank.
- Collates & calculates performance information for bonus purposes for processing by HR
- Collates & authorises Saturday working payments for processing by HR
- Responsible for liaison with HR Department to ensure manpower numbers are maintained
- Stakeholder management - for example credit, operations, compliance, wholesale banking, products & marketing, internal audit
- An active member of UK committees as required from time to time - particularly product committee, pricing committee & marketing committee
Skills/Competencies required:
- ACHIEVING EXCELLENCE -Striving to be the best; continually delivering, measuring, and improving excellence for customers and stakeholders.
- INFLUENCING - Using persuasion and building relationships to win support for the benefit of the business.
- INSPIRING - Building confidence; directing, guiding and inspiring others to achieve success for the business.
- COMMUNICATING - Communicating clearly and concisely, tailoring content and style and promoting free- flowing communication.
- BUILDING UNDERSTANDING and TRUST - Striving to understand our customers, our colleagues and other key stakeholders; valuing openness and building trust.
- DEVELOPING PEOPLE - Developing ourselves; providing feedback, coaching and development opportunities for others and sharing learning.
- COLLABORATING for SUCCESS - Working successfully with others; valuing and utilising the different skills and expertise of colleagues from across the organisation; building interdependence to achieve shared goals.
- GATHERING INFORMATION - Continually seeking relevant information and making information widely available.
- UNDERSTANDING ISSUES - Using current information as the basis for thinking about issues and problems; employing a range of techniques to deepen understanding.
- FINDING SOLUTIONS - Identifying alternatives, options and different ways of looking at issues and problems; formulating alternative scenarios.
- A diverse exposure to UK banking with at least 5 years' experience in running sales teams within Retail Banking.
- Demonstrates the traits of an Inspirational leader
- Is able to drive KPIs via strategic planning and sales & service management and has a track record of exceeding targets at both individual and team level
- Extensive business development and relationship management knowledge
- Experienced lender, with practical knowledge of relevant UK products, procedures & legislation
- Experienced presenter - with both internal & external audiences at all levels.
- Key stakeholder manager - at all levels both internally & externally.
- Understanding of UK compliance legislation such as related to AML & TCF with experience of practical application
- A can do attitude and a willingness to drive changes in attitudes & working practices
- Substantial on the job experience of UK Retail Banking, particularly in the personal & high net worth market
- Enhanced banking sales & relationship management experience from a UK banking background