Quality Administrator | Burton On Trent | £25k to £27k (dependant on experience)
37.5 hours a week | Office Based Role
Fantastic company with excellent benefits
Cherry Professional are delighted to be working with a Burton based company who are looking for an experienced
Quality Administrator
to join their growing, thriving and successful team. As a member of the Quality Team, you will play a key role in maintaining an essential and effective Quality Management System (QMS) to ensure compliance with the Good Distribution Practices (GDP) requirements and upholding responsibilities of a Wholesale Distribution Authorisation license. Reporting to the Quality Manager (QM), you shall be assigned responsibilities by the QM, with a key focus on continuous improvement of the QMS and adhering to company policies and procedures. Key attributes and skills include a keen eye for detail, a drive to contribute, to be inquisitive and seek improvement solutions. Previous experience working within a Quality Department with auditing skills and with Good Manufacturing / Distribution Practice (GMDP) is preferred
What we're looking for:
- Undertake detailed information analysis of specific content requiring high levels of concentration
- Excellent professional presentation and communication skills (both verbal and written)
- Have attention to detail with strong administrative skills
- Must be able to work as part of a team
- Work produced to high standard with accuracy and adhering to company policies and procedures
- Initiative and be proactive to continually look for improvement to existing processes and procedures
- A can-do approach to work with a positive attitude to learn and participate in activities that may be outside of your core responsibilities in support of business ethos and values
- Competency and proficient in the use of Microsoft Office software (particularly Word, Excel and PowerPoint)
**The finer elements of the role include:
- Actively participate in client / regulatory audits, including preparing and facilitating audits, preparation of documents, presentation of company processes and procedures with external auditor
- Be responsible for allocated Quality driven projects from initiation, launch and completion / to include regular updates company wide through communication channels such as written communication and presentations
- Maintain QMS Document Control and Document Change Process to ensure appropriate reviews and updates are undertaken, version controlled for issuance and update of records
- Monitoring, collating, reporting and presenting KPI's that are essential to the company
- Maintain Calibration & Maintenance records, to ensure necessary servicing, maintenance and calibration activities are arranged as planned, and to file associated documents and reports
- To prepare and conduct Temperature Mapping exercise as scheduled and the ability to consolidate findings to present as a reporting pack for approval
- Maintain the Change Management process to ensure completion of appropriate documents and store appropriately
- Lead in the completion of client quality questionnaires and the presentation of supplementary documentation
- Administrative responsibility in scheduling Quality Meetings, recording, filing and distribution of minutes
- Issuing company wide email communication following any regulatory updates/alerts/shortages notifications
- Active in the monthly stock take to reconcile Operation Centre and 3rd Party facility counts with the inventory system
- To capture customer complaints and to support in the investigation and reporting to achieve a satisfactory resolution
- To record and issuing Quality Incidents to applicable providers to ensure such events are captured with appropriate corrective and preventative actions are taken
- To capture and conduct investigations on internal deficiencies to provide applicable corrective and preventative actions and to monitoring these actions to completion
- To be able to prepare client/vendor approval, review packs to ensure all checks and evidence are available
- Maintain an up-to-date client, supplier and service provider log to ensure integrity of the supply chain
- Monitoring and progressing regulatory and manufacturers product recall process and liaising with internal departments/clients for reconciliation and closure
- To be able to prepare training materials for the area of your responsibility and present to the business where necessary
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