Butler Rose is working with one of the largest housing associations in London and the south-east in their search for a Service Charge Officer to join their team. This is a minimum three month temp role with hybrid working in London and will pay £22.24/hour to the successful candidate.
Duties:
- The role will be dedicated to Places & Estates directorate specifically focusing on service charge projects. You will work with stakeholders across the business including the dedicated Estate Operations Manager to review historic service charge accounts.
- Review and reconcile complex service charge accounts
- Work on large, complex schemes related to service charges
- Understand and manage estates, blocks, cores, and schedules within a large estate structure
- Handle apportionments using different bases such as equal split, square footage, bedrooms, bed spaces, market rent, etc.
- Lead on the projects & be accountable for working through a defined number of service charge accounts that have been issued a Section 20b and seeing them through to audit and delivery within the 6-month period.
- Also review any complaints and queries from residents to service charge accounts that have already been served.
- Support the Estate Operations Manager with engaging with residents and responding to any queries, documenting any decisions and lessons learnt.
Ideal candidate will have:
- Significant experience of working compliantly with varying service charge regimes (variable), on large mixed tenure schemes
- Strong experience of analysing and working through complex service charge accounts with ability to reconcile.
- Experience of reading and understanding tenancy agreements & leases.
- Excellent interpersonal skills and ability to explain service charge information in plain English to residents.
- Strong IT skills, including advanced Excel.
- An IRPM or Accounting background in service charges would also be very beneficial.
- *Key Questions to Consider:**
- Have you previously worked on large, complex service charge schemes?
- Can you explain how a large estate is structured across estates, blocks, cores, and schedules?
- What is your approach to setting apportionments?
If you have solid experience in reviewing and reconciling complex accounts beyond administrative tasks, we would love to hear from you. We can offer you a full insight and job description on applying, please don't delay with your application.
Please call or email Cerys Kirby Thirlwell for further information.
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.