General Manager- Active Entertainment Destination - West Sussex
£60,000- £70,000 + benefits
We are looking for a General Manager to oversee the south coast's most diverse active entertainment destination, offering a range of sports, physical activities, gaming, food and beverage, competitions and parties appealing to children and adults alike.
Role Overview
- Customer facing - Available and visible to your customers and team, leading by example.
- People- Inspire, coach and develop your management team to be the best version of themselves every day, scheduling for the extreme peaks and troughs of trading.
- Operations- Ensure the centre ais always immaculate, safe and fully compliant with regulations.
- Service- Ensure guests have an incredible customer experience.
- Product- Ensure the right products and services are delivered at the right times to maximise participation, secondary spend, yield and the bottom line.
- Marketing- Lead the small marketing team to drive admissions, repeat business and secondary spend.
- Financial- taking responsibility for budgets, forecasting and stock control.
- Flexible- Working a mixture of shifts including evenings, weekends and school holidays.
The Person:
- Inspiring personality, highly organised with attention to detail.
- Entrepreneurial approach to managing a business.
- Has a passion for people; inspiring, training, supporting, developing and succession planning.
- Experienced in managing a high volume multi-faceted visitor attraction, leisure or hospitality business with extreme peaks and troughs of trading.
- The flexibility in your life to work some evenings, weekends and school holidays as these are their busy trade times.
- Have your own transport due to working some shifts.
- Live within easy reach of the coast of West Sussex.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.