We are currently recruiting for Debt Recovery Advisors to join a team in Denton, Manchester on a permanent basis!
What is the role?
- Resolving low value outstanding parking charges from individuals
- Predominantly dealing with inbound calls with first call resolution
- Managing difficult conversations in a sensitive and professional manner
- Entering accurate records of customer interactions
- Following processes and guidelines to deliver great service
- Achieving personal and team targets in a contact center environment
- Day to day handling of multi channel communication
Salary: £24,000 to £26,000 (OTE £30-35k+)
Hours: 37.5 hours a week between 8:30am and 7pm on a rota
Start Date: Ad hoc
What we're looking for;
- Driven and self motivated candidates
- Excellent telephone manners with the ability to positively resolve situations
- Confident in your ability to achieve realistic targets and benefit financially
- Strong work ethic and happy to work on your own initiative
- In it for the long term and progression
If you're interested please apply now!
CCNorthwest