Are you passionate about providing IT support and project management? Do you thrive in a flexible, hybrid working environment?
My client has an exciting opportunity for a Hybrid Project Support Engineer!
As a Hybrid Project Support Engineer, you will evaluate, prioritise, and resolve support requests and project work. Attending client premises for projects, either solo or with a colleague, will be a regular part of your role. Regular tasks such as backup checks, proactive maintenance, and system reviews will keep your work varied. Additionally, you will manage internal projects aimed at improving efficiency and service quality.
Technical Requirements:
- Support and troubleshoot macOS and Windows environments.
- Administer and manage Microsoft Office 365.
- Manage devices using MDM solutions like Jamf, Mosyle, and Intune.
- MDM Automation – BASH, Powershell.
- Provide support for commonly used software such as Adobe Creative Cloud, Microsoft Office, Dropbox, and OneDrive.
- Configure and troubleshoot email platforms and IP networking concepts.
Key Benefits:
- 4-day working week.
- Hybrid working with flexibility and a focus on staff wellbeing.
- Play a big part in a small, friendly, and hardworking team.
- Experience a highly diverse range of small to medium-sized business clients.
- Performance bonuses.
- Assurance of working for a longstanding, 5-star rated company.
My client is an established firm, renowned for their excellent team and outstanding customer service. You will have the chance to work with advanced platforms such as Zendesk, JAMF, Mosyle, and IT Glue, and develop automation scripts using shell scripting. Experience with physical network infrastructure, advanced network configuration, and cyber security best practices will be highly advantageous.
Join a company that values its employees and provides an exceptional working environment. Apply now to become a Hybrid Project Support Engineer and take your career to the next level!