Reed is delighted to be working with a leading provider in the utilities sector, to recruit a dedicated and proactive Credit Controller. This role is pivotal in managing and recovering outstanding debts through outbound calls, ensuring the financial stability of the company.
Key Responsibilities:
- Proactively make outbound calls to customers to discuss overdue payments and negotiate payment plans.
- Accurately record all communications and agreements in the system.
- Monitor and manage customer accounts to identify and address outstanding debts.
- Collaborate with the finance team to report on debt recovery activities.
- Deliver exceptional customer service to resolve payment issues and queries.
- Ensure compliance with company policies and relevant regulations.
Candidate Requirements:
- Proven experience in a Credit Controller role or similar.
- Strong communication and negotiation skills.
- High attention to detail and excellent organizational abilities.
- Ability to work both independently and as part of a team.
- Proficiency in accounting software and Microsoft Office Suite.
- Knowledge of debt recovery regulations and best practices.
Benefits:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career progression.
- Supportive and collaborative work environment.
- Flexible working hours.
Application Process: If you are a results-driven individual with a passion for customer service and debt recovery, we would love to hear from you. Please submit your CV to or call on