- CCTV installs into Buses and Coaches
- Managing a small team on a twilight shift
- Progression and development
Junior Operations Manager (Telematics)
Location:
London
Salary:
£35,000 – £45,000 (dependent on experience)
Shift:
Twilight hours (start time between 15:00–17:00; flexible end time around midnight), Monday to Friday + ‘on-call'
Type:
Full-Time, Permanent
Join GTS Transportation – Connecting Talent with Innovation
At GTS Transportation, we connect skilled professionals with leading employers across the transportation and engineering sectors. We're currently recruiting on behalf of our client, a prominent name in
Automotive Electrical Engineering
, for a
Junior Operations Manager (Telematics)
to oversee field service operations during twilight hours across the London region.
This is an excellent opportunity for a technically minded and people-focused individual to step into a leadership role supporting a fast-paced engineering team delivering on-bus technology solutions, including CCTV and telematics systems.
The Role:
You will be the key operational contact for a mobile engineering team, ensuring exceptional service delivery and real-time support across customer sites. This role requires a confident leader who can juggle technical oversight, engineer performance, and client satisfaction – all while working flexibly outside of traditional hours.
Key Responsibilities:
Daily:
- Oversee field engineers across multiple client locations.
- Provide immediate technical and logistical support when issues arise.
- Ensure high standards of engineer conduct, punctuality, and vehicle presentation.
- Champion health & safety compliance on all active sites.
- Minimise repeat visits through proactive issue resolution and quality control.
- Maintain open and responsive communication with internal and external stakeholders.
- Conduct site visits pre- and post-installation to assess service quality.
Weekly/Monthly:
- Conduct audits and engineer assessments against KPIs.
- Provide feedback, coaching, and performance reviews.
- Lead training sessions on technology and procedures.
- Address non-conformance reports (NCRs) and implement process improvements.
- Support strategy development alongside the senior management team.
Ongoing:
- Make recommendations on staffing decisions and team structure.
- Represent field engineers in interdepartmental meetings.
- Report and escalate technical issues as necessary.
- Drive quality assurance and continuous improvement.
Ideal Candidate:
Essential:
- Experience leading or managing field-based engineering teams.
- Technical knowledge of CCTV, telematics, or automotive electrical systems.
- Strong problem-solving skills and a calm, solutions-focused mindset.
- Confident communicator able to engage with engineers and clients alike.
- Flexible and proactive approach to shift work and reactive challenges.
Desirable:
- Background in bus, coach, or broader transport technology.
- Familiarity with systems like Timespace DVRs, Streamax, Robustel routers.
- Understanding of health & safety in mobile workforces.
What's in It for You:
- £35,000 – £45,000 salary (depending on experience)
- Career progression with a growing organisation
- Autonomy and influence in your day-to-day operations
- Training and professional development opportunities
- Company pension scheme
- Supportive, team-oriented environment
Ready to Lead with Purpose?
Apply today and join GTS Transportation in supporting innovation and excellence in transport technology. To apply please send your CV to