We have an exciting opportunity for an experienced Credit Controller to join our client. The successful and tenacious candidate will manage a select set of globally-facing customer accounts and focus on reducing overdue debt while building strong internal and external professional relationships.
Responsibilities
- Responsible for managing international and domestic overdue debt by phone & email.
- Document telephone conversations with customers to facilitate timely reporting with senior management.
- contact customers by phone and follow up with e-mail.
- Ensure invoice disputes are escalated to account managers and followed up in a timely manner.
- Proactively manage and mitigate against rising aged debt.
- Escalate to senior management customers facing financial distress.
- Ad-hoc streamlined reporting and other duties as required by the Finance Team.
Key Skills
- Experience as a credit controller
- Experience in Salesforce and Sage Intacct is desirable
- Commercial acumen with methodical analytical skills and attention to detail
- Ability to work in a fast-paced environment whilst remaining organised
- Excellent interpersonal skills with the ability to engage, motivate and influence
- Prioritisation skills, especially managing multiple requests and deadlines
- Excellent communication skills both written and verbal
- Able to work effectively on own initiative with little supervision
- Can do attitude, able to adapt quickly, not averse to change
- Have passion, drive and be highly competitive
- MS Excel at intermediate level
The role is initially office-based - Monday to Friday. 8.30 am - 5.30 pm -1 hour lunch
Benefits
- Company pension
- On-site parking
- 25 days hol + Bank Holidays
- Additional benefits on completion of probation
Horizon Recruitment is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy.
Job Types: Permanent, Full-time
Salary: £27k - £28k per year