Administration Assistant - 12-month FTC
Exeter - Office based
£23,000
Benefits - 27 days holiday + Birthday, Bonus, Pension (up to 10% employer contribution), Free Health Insurance, Income Protection, Life Cover + more!!
**Why Join this Employer**
Ready to be part of a dynamic team in a friendly, professional environment? Baker Snell Recruitment is collaborating with a growing, award-winning Exeter-based employer seeking an enthusiastic Administration Assistant to support their Client Support department. If you're organised, detail-oriented, and thrive in delivering excellent customer service, this role is for you!
**What You'll Do**
- Manage documentation efficiently, including post, expenses, and customer records.
- Ensure timely issuance of letters, meeting service level agreements.
- Provide reception cover when needed, ensuring a warm and professional welcome.
- Process amendments to customers' details accurately and promptly.
- Collaborate with the Client Support team to meet customer expectations.
- Contribute to process improvements and regulatory training initiatives.
**Why You're Perfect for This Role**
- Previous office environment experience with a track record of meeting SLAs.
- Proficient in Microsoft packages with basic computer skills.
- Demonstrated commitment to delivering exceptional customer service.
- Exceptional organization, time management, and prioritization skills.
- Attention to detail and accuracy are second nature to you.
- Effective written and oral communication skills.
- You thrive in a busy environment and can manage interruptions effectively.
- A team player with a positive attitude and willingness to collaborate.
- Flexible and adaptable, ready to embrace change.
- You take ownership of your actions and decisions, empowered to excel in your role.
**More Reasons to Apply**
Our client values employee welfare and offers a comprehensive benefits package to support both financial and health well-being, including:
- Generous employer contributions to the company pension scheme.
- Free health insurance, income protection, and life cover.
- Enhanced maternity/paternity payments.
- Employee Assistance Programme.
- Cycle to work scheme.
- 27 days of holiday, plus additional perks like a paid birthday day off and paid volunteering days.
- Shopping discounts through Perkbox and Benefit Hub.
- Other benefits such as free flu vouchers, eye tests, probate helpline, and bereavement counselling.
Ready to embark on an exciting journey with them? If you're looking for a role with opportunities to grow, develop, and make a difference to internal and external stakeholders, apply now! Don't miss out on this chance to be part a vibrant team!