Job Title: IT Engineer - Telecoms Provisioning Specialist
Location: Coleshill, Birmingham
Salary: Competitive + Benefits
About the Role:
Are you an experienced IT professional with a knack for provisioning and technical problem-solving? We're looking for an IT Engineer to join a dynamic telecoms company based in Coleshill, Birmingham. This role offers the perfect blend of hands-on IT engineering and telecoms provisioning, making it ideal for a tech-savvy individual who thrives in a fast-paced environment.
Key Responsibilities
- Provisioning: Configure and deploy telecoms systems, including VoIP, phone lines, and broadband services, ensuring seamless delivery to clients.
- IT Support: Provide hands-on technical support to both internal teams and external clients, troubleshooting hardware, software, and network issues.
- System Management: Maintain and update IT infrastructure, ensuring optimal performance and reliability.
- Client Interaction: Collaborate closely with clients to understand their technical requirements and deliver tailored solutions.
- Documentation: Maintain accurate records of provisioning activities, system configurations, and support cases.
What We're Looking For
- Proven experience in an IT engineering role, ideally within telecoms or MSP environments.
- Hands-on expertise in telecoms provisioning, VoIP systems, and IT networks.
- Strong technical problem-solving skills and a proactive approach to challenges.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- A team player with a customer-first mindset.
- Relevant certifications (e.g., CompTIA, CCNA, or equivalent) are a plus.
Why Join Us?
- Be part of a growing company that values innovation and collaboration.
- Enjoy opportunities for professional development and career progression.
- Work in a friendly, supportive team environment where your contributions are recognized.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.