Job Title: Customer Service Agent
Location: Emersons Green
Industry: Office
Job Type: Permanent
Salary: £12.5 - £13 per hour
Are you a highly motivated individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced office environment? Workchain has an exciting opportunity for a Customer Service Agent in Emersons Green.
Key Responsibilities:
- Managing inbound and outbound customer calls with professionalism and efficiency
- Responding promptly to customer inquiries via phone, email, and in person
- Processing customer orders and ensuring timely delivery
- Resolving customer complaints and issues in a timely manner
- Maintaining accurate records of customer interactions and transactions
- Collaborating with team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in a customer service role
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office suite
- Ability to work well under pressure and multitask effectively
To apply for this position, please visit workchain.co.uk and complete our online application form. Join our team and embark on a rewarding career in customer service!