£28K/yr to £35K/yr
Dacorum, England
Permanent, Variable

Relationship Manager

Posted by Aimee Willow Connex .

The opportunity has arisen to join a professional factoring team that are committed to giving their clients the ability to grow and thrive. The business is an agile and customer-led factoring service that provides cash flow solutions.

Description

The relationship manager has ownership of a portfolio of clients, where you will be making decisions, through monitoring the client's performance whilst providing them a personal service.

Responsibilties

  • Transaction Processing
  • Running RBS and allocation of collections
  • Schedule processing with adequate documents (invoices/timesheets)
  • Processing client payments

Account Management

  • Overlooking credit control to ensure the debt is recovered.
  • Client service, including client visits.
  • Client performance reviews.
  • Risk analysis.
  • Understanding the client's business.
  • Ensuring the invoices and supporting documents are legitimate.
  • Resolving any disputes.
  • Decision making.
  • Funding limits.
  • Setting up new customer accounts.

Other

  • To undertake other duties within the scope of the job, as directed from time to time.
  • Cover team members within different departments.
  • Monthly client reviews.
  • Attend company training and meetings.

Requirements

The ideal candidate will have credit control experience. Industry experience is ideal but hard to find in this area so as long as doing B2B CC this will suffice.

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