Are you a positive and energetic person with exceptional customer service skills?
Our brilliant client is seeking a confident and personable individual to support the Customer Service team for a short-term assignment.
You will be the first point of contact for all enquiries, so providing a professional, engaging and friendly service will be essential.
The environment is casual, hardworking and committed – our client loves to embrace conscientious and innovative individuals who are seeking temporary work.
Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.
Temporary Customer Support Advisor Responsibilities
- Respond to customer enquiries via telephone, email and live chat in a professional, friendly and timely manner
- Provide a high standard of customer service and product knowledge
- To assist customers in placing their bookings
- Report any customer issues to the Customer Support Supervisor/Manager
- Keep meticulous records of customer communications and conversations
- Ability to work in a way that promotes the safety of children and young people
- Ability to grasp product knowledge and portray this confidently to customers
Temporary Customer Support Advisor Rewards
Alongside a competitive hourly rate, the successful candidate will receive the following benefits:
- Holiday pay
- Valuable experience in a highly regarded organisation
- Positive, relaxed and personable team members
- Parking on-site
The Company
Our client operates within an entertaining and dynamic field - they have a hardworking yet fun and inspiring culture.
Temporary Customer Support Advisor Requirements
Alongside your outstanding customer service skills and positive attitude, you will have the following:
- Ability to grasp product knowledge and portray this confidently to customers
- Excellent communication skills, both on the phone, in person, and in writing
- A strong focus on resolving customer queries in a professional and polite manner
- Great Team Player
- Professional, proactive and positive manner
- Ability to remain calm when dealing with issues under pressure
- Excellent attention to detail
- Proficient in IT systems and data management
Location
Our client is located in Farmoor (OX2). There is onsite parking and a regular bus service.
Apply today, either online or directly to:
Katie Jaggers | Allen Associates |
Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit www.allen-associates.co.uk and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter