Zedify is shaking things up in the logistics sector by transforming the way first and last-mile deliveries are done in cities. We're looking for friendly, hard-working individuals with a passion for cycling and a good level of fitness to join our Cambridge team on a full-time or part-time basis.
This is an excellent opportunity to progress your career with a rapidly growing company!
About Us
Our tech-enabled cargo bike-first model enhances brands, reduces cost, and is over 90% lower carbon than the next best alternative. We are founded on a mission to make cities cleaner, healthier and more liveable for everyone.
Our passionate, driven team consists of seasoned operations experts, brilliant developers, and high-performing product and growth teams. With some great financial backers and during a period of significant growth, we're at an exciting stage.
We promote equal opportunities and a workplace where each individual can contribute and realise their full potential.
About the Role
As a Cargo Bike Rider/Courier, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers, while representing our partners brand through excellent customer service.
The role is 3-5 days per week and you must be able to commit to weekend working.
Key Responsibilities:
- Safely navigate assigned delivery routes using a company-provided bicycle
- Pick up and deliver packages promptly and accurately while adhering to established delivery schedules and cycling safety guidelines
- Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns
- Maintain a high level of professionalism and adhere to our partner's uniform and appearance standards
- Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time
- Ensure packages are securely loaded and unloaded, preventing any damage during transportation
- Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly
- Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner
- Comply with all company policies, practices and procedures
- Actively strive to create a safe and dynamic working environment.
Required Skills:
- Strong communication and interpersonal skills to interact effectively with customers
- Ability to work independently, manage time efficiently, and meet delivery deadlines
- Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions
- Punctual, presentable, trustworthy and reliable
- Comfortable using handheld devices and technology for tracking and updating delivery information
- Can commit to day time (9am-5pm) shifts from Monday to Sunday.
Benefits:
- Pay in line with Real Living Wage
- Holiday allowance
- Access to our benefits app (Onsi), which provides various well-being, financial, rewards and family benefits
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Bicycle Courier, Bike Delivery Person, Eco-Courier, Urban Bike Messenger, Zero Emissions Delivery Rider, Sustainable Transport Courier, and Bike-based Logistics Operator, may also be considered for this role.