This is a crucial role within a fast-growing business that will be responsible for the management of logistics and customer order fulfilment. We are looking for someone who has proven experience in their ability to problem-solve, their attention to detail and happy to get stuck in when the busy period rolls around! Reporting directly into the Head of Ops it gives you a real opportunity to have your say!
Responsibilities:
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Inventory Management
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Own & develop the monthly stock reconciliation process in our own warehouse and our third-party coldstore / haulier
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Line Management
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Direct line management responsibility for our Delivery Driver in setting workload, routes and order prioritisation.
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Documentation and Inventory Management
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Assist in monitoring inventory levels to meet customer demand. Maintain accurate and up-to-date customer order records, both electronic and physical.
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Process Improvements
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Take the lead on relevant supply chain projects to deliver cost savings or process improvement
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Customer Communication
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Handling correspondence with customers, including emails and phone calls, and responding to inquiries in a professional and timely manner with regards to orders.
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Logistics Co-Ordination
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Co-ordinate transportation and logistics activities with our third-party hauliers. Communicate with third party hauliers to ensure smooth transit of goods to customers.
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Problem Solving
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Identify and address any issues or challenges in the order fulfilment supply chain promptly. Collaborate with cross-functional teams to implement corrective actions.
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Coldstore/Haulier Relationship Management
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Work closely with third-party coldstore / haulier to drive service delivery through challenging causes of failure and identify opportunities for improvement.
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Inventory Management
-
Own & develop the monthly stock reconciliation process in our own warehouse and our third-party coldstore / haulier
-
Line Management
-
Direct line management responsibility for our Delivery Driver in setting workload, routes and order prioritisation.
-
Documentation and Inventory Management
-
Assist in monitoring inventory levels to meet customer demand. Maintain accurate and up-to-date customer order records, both electronic and physical.
-
Process Improvements
-
Take the lead on relevant supply chain projects to deliver cost savings or process improvement
If you want more information on the position , contact the office. Alternatively, give us a call to be the first to apply!