Reed Business Support are delighted to be supporting a national organisation in their search for an Office Manager. This role will involve streamlining office and HR processes, maintaining, and updating HR records, implementing staff recruitment and inductions, and providing support to the Senior Leadership Team. This is a full-time temporary position with the scope to go permanent in the future.
Benefits:
- Wage: £25,000 - £28,000 per annum
- Hours: Full-time - 35 hours per week
- Fantastic Pension Scheme
- Hybrid working available
About the role:
- Lead responsibility for the cost-effective and efficient management of our office – including general enquiries, equipment management, all internal administrative systems, and processes
- Lead on contract management and negotiation for office related contracts in line with the organisational tendering process
- Lead responsibility for health and safety compliance, risk assessments, insurance compliance, and asset register management.
- Management of external suppliers such as cleaners, building maintenance etc
- Act as first point of contact for suppliers, contractors and service users and providing a high level of service and dealing with a wide range of general enquiries
- Purchasing and management of office supplies and equipment
- Maintain computerised CRM systems and update supporter details when necessary
- Providing first line support for IT/telephone systems and raising tickets with external partners for systems support/trouble shooting where required
- Phone management: receiving, transferring, making calls, and taking messages
- Dealing with emails: receiving, sending, forwarding as appropriate
- Organising and coordinating meetings
- Lead responsibility for payroll administration and liaison with payroll bureau
- Management of internal HR records and co-ordination of staff induction and exit processes
- Lead responsibility for management of electronic retention of documents
- Management of employee wellbeing and benefit programme
- Administration and management of staff holiday calculations and sickness recording
- Management of the DBS checking and processing system for new staff and volunteers
About you:
- Recent in-depth experience of office management and processes
- Demonstrable track record of researching, procuring, building relationships with and managing contractors and suppliers.
- Demonstrable experience of providing high quality customer service over various situations – in-person, on the telephone and via email
- Experience of working with and setting tasks for volunteers
- Experience of working in a membership organisation
What Reed can offer you as a temporary employee:
- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
Think all of the above sounds like you? Please do not hesitate to apply!