Marc Daniels are urgently seeking a Customer Service Representative for immediate Start to join a well-known company based in Sheffield for an interim role (initially 8 weeks)
This role offers hybrid working
This is for an immediate start and comes with a market leading pay rate.
Please get in touch ASAP if you have 2 years+ experience in Customer service and are available within 1 week:
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Process orders, handle returns, and resolve customer complaints.
- Escalate complex issues to the appropriate department or supervisor.
- Maintain accurate records of customer interactions and transactions.
- Contribute to a positive and supportive team environment.
Essential Skills and Experience:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Proficient in using computers and common software applications.
- Ability to work independently and as part of a team.
- Previous experience in a customer service role is preferred, but not essential for the right candidate with a positive attitude and willingness to learn.