In our Customer Support and Sales Advisor role you will be first point of contact for our diverse client base, offering expectational customer service at all times. In the bustling leisure, travel & tourism industry, your ability to multitask, problem-solve will be paramount to your success.
Client Details
Our client is an established name within the leisure, travel and tourism industry. They are renowned for their focus on customer satisfaction and their commitment to providing top-notch services to their clients.
Description
- Managing the diary of clients weekly to process orders.
- Provide top-tier customer service to clients via phone and email.
- Drive sales by providing clients with information on products and services, and up-selling where possible.
- Respond to customer inquiries, resolving issues in a timely and efficient manner.
- Maintain a strong knowledge of the company's products, services, and promotions to effectively serve customers.
- Work cooperatively with team members and other departments to ensure customer satisfaction.
- Participate in regular training and development sessions to improve job skills.
Profile
A successful Customer Support and Sales Advisor should have:
- A strong customer service focus and the ability to build relationships with customers.
- Excellent communication skills, both verbal and written.
- A goal-oriented mindset with a drive to meet and exceed sales targets.
- A positive attitude and the ability to work well in a team environment.
- Highly developed problem-solving skills and the ability to multitask effectively.
Job Offer
- A comprehensive benefits package.
- A positive and supportive company culture that values teamwork and personal growth.
- The opportunity to work in the exciting leisure, travel & tourism industry.