Seven Resourcing are currently looking for a Lettings Officer to working within Southwark, London.
This role is with the Garages Team - Operations Group - Homeownership Services The role is to let garages which are owned and managed by Southwark Council across the borough for storage and or keeping a motor vehicle. The role is not hybrid and requires the candidate to work from the office at 160 Tooley Street, London, SE1.
Purpose of the Job:
- To deliver excellent professional and specialist services to residents in line with the Council's vision, values, resources, strategic and service priorities.
- To maximise letting of over 7000 garages, underground car parks and other parking schemes.
- To ensure that the waiting list is managed appropriately and that properties are allocated in accordance with the lettings policy and procedure.
Job Context:
- Close liaison with officers and managers within Homeownership Services, Exchequer Services and other directorates of Finance and Governance.
- Liaison with officers from other departments and suppliers such as Housing and Modernisation, Environmental Services, Legal, Procurement, Audit (internal and external), contractors and managing agents.
- Liaison required with local MPs, Ward Councillors, and resident representatives regarding the provision of services. Financial Responsibility No direct budgetary responsibility but expectation of understanding of the Council's wider financial context, in particular related to rental income, void
Some Key Information is Highlighted Below:
Rate: £24.45 per hour
Hours: 36 hours per week
Person Specification:
- Knowledge of legal processes on tenancy management, in particular surrounding the ending and commencing of licences - Essential.
- Experience of letting non-residential units including garages and barrow stores and experience of managing parking schemes in both the public and private sectors - Essential.
- Experience of finding positive solutions to meet customer needs. Actively seeking alternative ways to solve problems - Essential.
- Experience in a customer facing role, ideally in a social housing field and or commercial property management - Essential
- Ability to work remotely without direct management and supervision using own initiative and to be self-motivated and committed to providing a service to customers - Essential
- Able to understand and effectively use legal processes - Essential
Working with Seven Housing:
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