Customer Service Advisor
Oldbury, Birmingham
£Competitive Salary
Hours of Work: Monday - Thursday 8am - 5pm Friday 8am - 4pm
Do you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously?
Our client has a great opportunity for a Customer Service Advisor to join their team in Birmingham!
Within this role you will provide contact between the business and the customer base along with processing all sales related paperwork. You will also need to pro-actively manage the customer accounts including making outbound warm calls to previous customers, preparing quotations, bills of quantities and offering technical support with a view of securing and / or generating new business.
Their ideal candidate will present flexibility in supporting the external sales & technical team whilst dealing with sales enquiries and handling / resolving customer complaints. You will also have experience of processing orders, forms and applications along with chasing overdue orders, quotations and monitoring on-going projects. Experience of similar products or working in the Construction industry would be advantageous.
The package:
- Competitive Salary
- 25 Days holiday plus 8-days statutory bank holidays
- Christmas Closure
- Onsite free parking!
After 12-week Probation period:
- Company contributory pension of 4%
- Corporate work wear inc. PPE
- Occupational short and long term Sick Pay
- Annual flu-jab
- On-line retails discounts & savings, including holidays!
- Gym discounts
- GP Access 24/7
- Life Assurance
- Long Service Awards
It is an excellent opportunity to become part of a company that supports and rewards its employees.
If this sounds like a role you would be interested in - apply today!