Job Role:
The Torin-Sifan Quality Manager will lead the creation and improvement of scalable, robust, streamlined quality processes to meet business needs.
Together with other internal stakeholders, deliver business results, focused on establishing and improving quality processes to improve reliability, increase simplicity, enable growth through standard tools and process improvement.
The role will provide leadership and management for the quality, and industry required compliance systems.
Enhance and improve the Torin-Sifan products and services by effectively utilizing ISO 9001 standards 9, problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques.
Main Duties
- Manage the quality department resources and coordinate, establish, maintain, and optimize an effective quality management system.
- Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders, and market competition.
- Work with all departments to ensure the development of targets, initiatives, measurement and continuous improvement in all areas and functions.
- Interact routinely with all functional areas, as well as with customers, field sales, regulatory agencies, and suppliers.
- Manage the quality systems and ensures ongoing compliance to the required standards.
- Communicate with customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
- Oversee the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
- Use the results of performance evaluations to target improvement efforts.
- Collaborate with Procurement on the development and implementation of a supplier management strategy.
- Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance are achieved and maintained.
- Collaborate with technology/ engineering on new product development and design review for quality/reliability issues.
- Ensure adherence to all company policies and procedures, including Quality, Health & Safety and environmental.
- Actively contribute towards continuous improvement initiatives.
- Provide leadership by promoting team concepts, diversity and equal employment opportunity coaching, counselling, mentoring, training, talent / succession management, and individual development.
- Promotes and encourages the development of people to ensure leadership continuity.
- Reviews operational organisation and staffing plans to ensure that they are consistent and competitive for attainment of objectives.