Join us as a Store Manager at our Exeter store earning a base salary of £31,300 per annum with an uncapped discretionary bonus scheme from day one.
We are also offering the Store Manager...
- 40 hours per week and you will normally work 5 days a week on a rolling rota. Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays;
- Store and individual incentive bonuses will form a significant part of the Store Manager's income (year one expected to be circa £4-6K+ pa on top of basic salary);
- Holiday entitlement is 21 days per annum (plus statutory bank holidays);
- Personal use of in-store equipment after hours;
- Great staff discount (following probation);
- Full product training and induction;
- Free car parking.
We are looking for a Store Manager at Fitness Superstore, who will...
- Provide an unsurpassed in-store experience for our customers;
- Sell high-quality fitness equipment face-to-face and over the phone and Live Chat;
- Achieve sales targets by analysing the needs of the customer and making informed product recommendations;
- Provide all necessary information about our products and "apps" to the customer, demonstrating whenever necessary;
- Work with our customer service and operations teams to ensure efficient customer solutions;
- Be an "out of the box" thinker - we welcome new ideas and creativity.
- Ensure the store maximises profitability and meet sales targets and KPI's, as you will have full accountability;
- Manage and motivate a team for continuous increase in sales and efficiency;
- Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
- Ensure standards for quality, customer service and health and safety are met;
- Respond to any customer issues promptly and efficiently;
- Ensure that the store maximises sales opportunities;
- Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email;
- Comply with regulations on store operations;
- Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store's values;
- Share product knowledge with customers and with store's team members;
- Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company.
The successful Store Manager will have...
- At least 3 years management and sales experience;
- To be able to deliver targets and drive sales growth;
- Effective leadership and the ability to motivate others;
- The ability to plan and prioritise workloads and delegate accordingly;
- Customer focus;
- The ability to multi-task and work under pressure;
- A desire to work as part of a team to generate fresh and innovative ideas;
- Excellent numerical skills;
- Excellent I.T. skills;
- Great communication skills;
- Teamworking skills;
- Enthusiasm;
- Confidence;
- To be very competitive in nature;
- Positive attitude.
Overall
We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes.
Founded in 1994, Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website - with an annual turnover of over £30m. Fitness Superstore is a destination store business where customers travel to see and try a huge range of fitness equipment in impressive showrooms, which are the largest in the UK. As an industry leading specialist, and the UK's No. 1 Fitness and Gym Equipment Supplier pride themselves on providing an outstanding customer service experience to every customer.