Job Title: Account Handler | P&C - 13 Month FTC
Salary: £40,000
Location: London
Purpose of role:
Our client is seeking an experienced Property & Casualty Account Handler to join their team in the UK & Ireland on a fixed-term contract covering Maternity for 13 months. The primary goal of this position is to enhance and streamline end-to-end operational services for both our clients and our brokers/account executives.
Key responsibilities and Skills:
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Ensure efficient execution of all Broker Support tasks in alignment with company standards.
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Supervise the service delivery rendered by third-party providers, fostering positive collaboration and assistance.
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Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
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Aid in preparing essential placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
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Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
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Provide training and assistance to third-party service providers.
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Maintain an accurate and compliant record of placements using GXB.
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Utilise pertinent market and internal systems to facilitate the placement process.
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Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
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Take responsibility for key contractual dates, including payment warranties, subjectivities, and NOCs.
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Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.
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Establish and cultivate relationships with vital colleagues and stakeholders, including:
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Risk Management and Compliance
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Information Technology and Digital Management
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Reporting Business Entity
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Team Operations
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Insurance Broking Authority (IBA)
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Premium Processing (including Pro)
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Claims Management
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Ensure compliance with all regulatory requirements, encompassing but not restricted to:
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Contract Clarity Client and Market Research
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Key Performance Indicators (KPIs)
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Audit Procedures
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Authorisation Framework
Experience and Skills:
- Specialised technical expertise within the field.
- Keen int