About the Role:
The Services Operations Manager is predominantly an office-based role with both internal and external stakeholder interaction. The role is focused on ensuring both the efficient and effective administration and management. This role requires strategic thinking and attention to detail, working in collaboration with, and in support of, the Regional Manager.
Duties
- Operationally support and lead queries
- Operationally support Customer Development Programmes
- Analyse process to improve operational effectiveness and efficiency
- Monitor deliverables and ensure timely completion of tasks associated with projects
- Provide back up and support to the Global Material Planner for the region.
- Create month end summaries
- Validate invoices for Customers monthly.
- Champion Health and Safety compliance.
- Perform other related duties as necessary.
Requirements:
- 5 years' experience in operations or related role
- Strong Microsoft Word, Excel, PowerPoint, and Outlook skills.
- Ability to think strategically and execute methodically.
- Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
- Attention to detail including proven ability to manage multiple, competing priorities simultaneously.
- Excellent written and verbal communication skills with the ability to interact effectively with all internal and external stakeholders.
- To have the ability to identify and solve problems in a timely, creative manner.
- To complete projects within specified time frames.
- To be customer focused and sensitive to customer needs.
- Maintain a 'hands-on' style, willing and capable of taking a lead role where appropriate
Job Type:
- 12 month maternity contract
- Full-time
- Fully office based