This exciting new role will see you engage with new and existing NHS customers to promote and sell products, to achieve margin and revenue targets. This predominately field-based role will be responsible for pro-actively managing existing customer accounts as well as forging new relationships.
Regular travel to visit both new and existing customers is required. It's a rare opportunity to join an award winning business and to make a real difference within patient care.
Specific Tasks and Responsibilities
- Build relationships with customers and promote our values and behaviours.
- Responsible for maintaining satisfied customers, even if processing of orders and customer queries may be undertaken by other members in the Business Development team.
- Uncover and cultivate new leads through networking and by actively researching NHS organisations in the region.
- Follow-up on both qualified and unqualified leads to determine whether they are an active opportunity.
- Engage with customers using the agreed messaging. Create new opportunities on the CRM and follow the agreed sales process to secure business. Negotiate to close.
- Maintain records of customers, meetings, leads and opportunities on the company CRM. The expectation is that CRM data is current and accurate.
- Develop account plans for customers and roll these up to create a territory plan.
- Plan activity to maximise sales. Build and maintain the sales opportunity pipeline. Achieve sales targets.
- Work with marketing to develop local promotion campaigns.
- Attend exhibitions and conferences inside the region, and outside the region as requested.
- Undertake product detailing, product demonstrations and in-service training in the region.
- Feedback information on new opportunities, competitor activity, and market intelligence
- Travel throughout the territory and visit customers on a recurring basis. The expectation is that the role will require customer visits on typically 3 out of 5 working days
Person Specification
- Degree in business, business marketing or equivalent experience in a sales and marketing environment
- Minimum of 2 year of experience in sales, ideally in the NHS primary or secondary care
- Proven track record of meeting targets
- Knowledge of different sales techniques and pipeline management
- Enterprising, energetic, self-starter with proven results
- Excellent people and relationship management skills
- Excellent sales, negotiation and business development skills