Role title: Recruitment, Learning and Development Administrator
Location: Chester - Hybrid
Salary: £23,000
An opportunity to join an expanding and progressive company in a fast-paced and varied environment. Benefits include free parking, pension scheme, performance reviews, discretionary bonus. You will be within a modern, open-plan office with a collaborative and supportive working environment.
Objectives of the role:
- Playing a crucial role as the first point of contact for potential clients, ensuring all enquiries are responded to promptly and efficiently in line with company processes.
- The position also involves planning and prioritizing the recruitment and training needs of Senior Team members internally, as well as writing and promotional material.
- Additionally, the administrator may participate in face-to-face interviews with potential clients.
- Moreover, within this role there will be responsibility in coordinating all training attendance.
Key Responsibilities:
- Serve as the first point of contact for enquiries and support, including handling telephone enquiries from potential clients.
- Assist Executives with administrative tasks and marketing activities according to company branding, including managing training courses and e-learning.
- Conduct telephone screenings for potential clients and determine appropriate next steps.
- Process application forms and conduct credit checks.
- Ensure all administrative tasks comply with company procedures.
- Ordering marketing material.
- Updating the company website with vacancy details.
- Communicate with the company database for potential clients.
- Plan and execute e-shot campaigns through digital platforms.
- Prepare materials and support with regional events, occasionally attending these events.
- Participate in industry recruitment initiatives and company-led initiatives as required.
- Support in promoting opportunities across the business using various tools, including e-shots.
- Monitor social media platforms (Facebook, LinkedIn, Instagram, and Twitter), promoting opportunities and events, and responding to messages.
- Professionally represent the company at regional events when necessary.
Skills and Experience:
- Strong communicator with excellent written and verbal skills, a professional telephone manner, and outstanding customer service abilities.
- To be capable of working under pressure, meeting deadlines, due to the fast-paced nature of the role (essential)
- Capable of working independently and as part of a team.
- Excellent organisational skills, with the ability to manage time effectively, prioritise tasks, and maintain high attention to detail.
- Proficient in IT, including Microsoft Office Suite (Word, Excel), with additional knowledge in MailChimp, WordPress, and social media platforms being advantageous.
- Demonstrates versatility and flexibility in approach and working methods.
- Ability to prioritise and balance the various needs of the business effectively.
Working Arrangements: This position is Head Office based hybrid, whereby attendance in the office on Mondays and Tuesdays, and the flexibility to work remotely from home for the remainder of the week