An exciting opportunity has arisen for a Customer Service Advisor. The position is based in Chichester and requires excellent communication and problem-solving skills.
Client Details
The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients.
Description
- Provide excellent customer service to clients via phone, email, and face-to-face interactions.
- Resolve customer queries and complaints efficiently and professionally.
- Process orders, forms, applications, and requests.
- Maintain customer records by updating account information.
- Communicate and coordinate with internal departments.
- Contribute to team efforts by accomplishing related results as needed.
Profile
A successful Customer Service Advisor should have:
- A strong educational background, preferably with a focus on business or communication.
- Proficiency in using customer relationship management (CRM) systems.
- Excellent communication and interpersonal skills.
- A knack for problem-solving and a customer-oriented mindset.
- Proficiency in MS Office applications, particularly Excel and Word.
Job Offer
- A competitive annual salary of approximately £20,000 to £24,000.
- An opportunity to work in a professional and supportive environment.
- Generous holiday leave.
- A chance to grow and develop your career.
We encourage interested applicants who are excited about this Customer Service Advisor role in Chichester to apply. This is a fantastic opportunity to join a leading company and make a real difference to our customers.