Contract type: Full Time (37.5 hours) - Permanent
Location: Sheffield, Sheffield International Study Centre
Salary: Up to £27,264 per annum
The University of Sheffield International College is seeking a Progress Coach to provide academic and
pastoral support to a caseload of international students on Business & Management pathways, with
the aim of assisting their progression to UG and PG courses at the University of Sheffield.
The post holder will be part of the College's Progression Team and report to the Student Progress
Lead.
ABOUT THE ROLE
- The Progress Coach will be responsible for providing academic and pastoral support to a caseload of international students. These will be a mixture of Foundation students progressing to undergraduate courses and Pre Masters students progressing to Masters courses at the University of Sheffield.
- Support will be delivered through 1-2-1 meetings with students in which their academic progress will be discussed and areas for improvement identified. Where students are identified as being off track more intensive, subject specific support will be provided.
- The post holder will be expected to provide advice and support to students who present low level welfare concerns triggered by academic factors such as stress and poor sleep patterns.
- The Progress Coach will monitor the attendance of students in their caseload, identify those in need of intervention and follow up with those that have been issued formal warnings.
- The successful candidate will be expected to develop a knowledge of college teams and processes to be able to seek answers to student questions and signpost where appropriate. They will also be expected to escalate more serious welfare and academic concerns to the relevant team or individual.
- As well as individual support, the Progress Coach will deliver workshops to groups of students in their caseload that will support their learning and adaptation to UKHE.
- The successful candidate will be able to work individually and as part of a team. They will be required to keep concise and accurate meeting records, be able to effectively manage their workload and have excellent written and verbal communication skills.
ABOUT YOU
- Experience of providing academic and/or pastoral support to students or young adults in a
- 1-2-1 or small group setting
- Degree level qualification, relevant subject knowledge at undergraduate level or equivalent
- experience.
- The ability to communicate effectively by adapting the delivery of messages to a range of
- audiences.
- Strong IT skills including Microsoft Office and Google suite.
- The ability to take an empathetic and patient approach towards student support.
- An understanding of the challenges faced by University students.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.