About the role
We are looking for a Credit Controller to join our team with a real can-do attitude who are passionate about delivering excellent customer service and ensuring customer accounts are paid in full and to terms for all our depots within the UK.
- Do you have previous experience in a credit control or sales ledger role?
- Are you enthusiastic, committed & driven to achieve effective results and reach all targets within relevant timescales?
- Able to work well under pressure, take pride in your work with a high standard of accuracy?
- Ability to focus on accuracy, with a methodical approach and must have a keen eye for detail?
- Have excellent communication skills with the ability to work as part of a team?
- Experience of Minster and SAP is preferable, but training will be provided
If you have answered yes to the above and want to be part of the BEST team, then we may have the perfect role for you. The main purpose of this role is to effectively ensure our Customer accounts are paid in full and to the required terms, resolving any customer enquiries received in a timely manner and to maintain credit insurance cover.
Role Responsibility
You will be required to build and maintain a good relationship with a range of customers, including head offices and franchisees, to ensure that payments are received on time and in full. To facilitate this you will need to send weekly and monthly statements, resolve any customer queries with other departments (Customer Services/CAD/National Account Managers).
You will need to chase any overdue accounts for payment and suspend accounts/supplies if necessary. You will need to perform regular audits which may require retrieval of paperwork from archives (onsite/warehouse/offsite storage).
You will be required to set up new and maintain existing accounts on Minster and SAP systems, post received payments to the ledger, allocate and resolve any discrepancies.
You will also need to prepare and submit weekly and monthly Direct Debit files, and prepare weekly and long term cash forecasts for your range of customer.
You will need
- Ideally previous experience in a credit control or sales ledger role
- Good time management skills; the ability to work under pressure and meet required deadlines
- Good Excel and Word skills, accuracy and attention to detail
- Ability to work as part of a team
- Experience of Minster and SAP is preferable but training will be provided
Whats in it for you
The additional Benefits of being part of the BEST team!
- 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
- 20% discount on F&F Clothing
- 10% discount at Tesco Café
- 10% Booker discount
- Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
- 25% discount at selected Burger King restaurants
- Contributory Pension.
- 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family & the opportunity to join a healthcare cash plan
- An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
- A great holiday package – 29 days pro rata
About The Company
Be part of something special. Join our team at Booker.
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward.
- Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*