International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO's and governments around the world.
About the role
The role of the HR Business Partner is to ensure the delivery of professional HR services in Medical and Security Assistance Services (MSAS). The role will support the business in a range of HR activities in a standardised and consistent manner, including recruitment, on-boarding, talent management, reporting and analysis.
Key responsibilities
- Develop and maintain strong knowledge of each business unit within MSAS and form effective working relationships with the various teams.
- Maintain a positive employee working environment through regular engagement with employees at all levels across MSAS.
- Work with the local resourcing teams and line managers around the world to ensure that the recruitment needs of MSAS are being met.
- Work with local HR teams and line managers to ensure that employees are on-boarded effectively into the business.
- Co-ordinate the remuneration and incentive process for MSAS; working with the remuneration managers around the world to ensure that remuneration levels are competitive.
- In collaboration with Group L&D and MSAS L&D colleagues identify and implement relevant development roadmaps.
- Ensure that each employee has a career development plan in place as part of the talent management process and that employees are provided with appropriate training for their roles.
- Coordinate the MySay engagement survey for MSAS and ensure follow up improvement activities are implemented.
- Work towards a consistent approach for all HR practices, standardising tools and templates for MSAS.
- Create and maintain an internal communications plan for MSAS including recognition initiatives.
- Develop and maintain a people metric dashboard for MSAS and work with local HR teams to ensure MyHR data for MSAS is accurate.
- Contribute to various HR and business projects.
About you
- Ability to understand the operational aspects of the business and provide appropriate HR support.
- Ability to manage multiple activities often with conflicting priorities.
- Excellent time management and organisational skills.
- Proactive approach to HR as a value-add function.
- Good relationship building skills with the ability to influence key business managers.
- Ability to work autonomously.
- Solid generalist, operational HR experience, including recruitment, talent management, reward and metrics.
- Proven experience of working effectively in a challenging HR role
- Experience of working in a fast moving environment.
- Experience of working in a matrix organisation highly desirable
- Experience of data reporting and analysis is an advantage
- International experience desirable
- Customer focused and results oriented.
- CIPD (or equivalent) qualification is desirable
- Educated to degree level or equivalent
- Excellent written and spoken English. A second language would be preferred
Benefits
-Some travel required for the role. (Project based)
-Structured career development track, with opportunities for progression and advancement
-Private healthcare, dental cover, pension scheme, life insurance, paid volunteering day
-Subsidised staff cafeteria and free tea, coffee, and fruit
-Discount schemes (Cycle2work, season ticket loans, gym discounts)
-Access to our Employee Assistance & Employee Support Programme
-Access to Chiswick Business Park Enjoy Work events
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