We have a fantastic opportunity for a Children's Referral Officer at Tameside Council. This is a full-time temporary role for the next 6 months, with the possibility of extension.
What is the role?
Tameside Council are looking for a Children's Referral Officer to working within a busy children's placement team and assisting the placement officers with the daily operational work.
What are your responsibilities?
- The role will involve active uses of Excel spreadsheets and telephone work with providers as well as back-office support.
- Tracking FOI requests and gathering information to fulfil the requests.
- Tracking of placement offers and following through with requests and liaising with placement officers and team manager and keeping them up to date with all the incoming information.
- Extensive data entry and being very precise.
- There will be a lot of emails to send and respond to and speaking to people on the phone regarding Children/families.
What skills do you Need?
- Must have previous Children's Referral Officer / Personal Assistant experience.
- Excellent people skills, as you will be speaking to the public, and other members of staff including managers.
- Strong IT Skills, as you will be using Microsoft office 365, as well as internal council IT Systems
- Valid Standard / Enhanced DBS on the update Service would be beneficial.
- Knowledge of Liquid Logic LCS and advantage.
- Excellent Telephone Manner
- Hybrid working may be available in the future
Next Steps:
To receive a full job description please apply below or email your CV to