Are you looking for a role that makes you feel valued, important and offers you the opportunity to make meaningful and transformative positive impacts on people's lives?
We are working with a global client whose ethos is plain and simple: we come to work to help be a part of a better future. If you are looking for a role within a business that inspires self-motivation, commitment and passion then you may just be the perfect missing piece to their team on a remote basis.
Our client requires a Commercial and Operational Administration Business Partner to manage administrative tasks, ensuring smooth operations and customer satisfaction. They are committed to rewarding their employees for their impactful challenging work, so here are the perks:
- Remote working
- Free parking onsite
- Fun company events
- 25 days holiday per annum + recognised bank holidays
You will be the kind of person who wants to make a difference within your day-to-day work, but of course there are a few other requirements:
- Previous experience in administration within a business function (sales, business/market development) or high-volume office work.
- Grade C or above at GCSE or equivalent in both English Language and Maths (or Post Leaving Certificate (PLC) - Ireland).
- Proficiency with CRM systems, preferably Salesforce.
- Proficient with Microsoft Office and Google products.
- Strong analytical, organisational, and time management skills.
- Excellent team working, motivational, communication, and customer service skills.
- Experience with both business-to-business and consumer-based customer service.
- Proficiency with CRM systems, preferably Salesforce.
- Fluent in English with the ability to multitask and prioritise effectively.
- Familiarity with sales tools such as Funnel Scorecard, Miller Heiman, and Rexis.
In this role you will be working in and amongst commercial and operational functions to drive commercial success and great customer experience by managing admin tasks and collaborating with teams. You will also be responsible for:
- Workload Management & Prioritisation: Planning tasks, triaging requests, and providing general administrative support for customer contracts and key deliverables.
- Quality & Continuous Improvement: Reviewing and checking documents for accuracy, maintaining records, and ensuring tasks meet service levels and quality standards.
- Customer/Colleague Experience: Engaging with both internal and external customers, going the extra mile to meet their needs and ensure satisfaction.
- Communication & Collaboration: Seamlessly working with different teams, ensuring clear communication, and supporting continuous process improvements.
- Using sales tools such as Funnel Scorecard, Miller Heiman, and Rexis to track results and monitor key metrics.
Job Title: Commercial & Operational Admin Business Partner
Location: Remote (ad hoc visits to Burgess Hill and other sites)
Salary: £25.00 - £37.00 per hour (PAYE) OR £40.00 per hour (UMB/LTD)
Full Time
12 Month Contract (outside IR35)
For more information about this Commercial & Operational Admin Business Partner role, please contact Chloe McCausland at Clearline Recruitment.