Your New Company
Our client specialises in the customs clearance of eCommerce parcels and mail to and from the UK. With over 20 years of experience in the dynamic eCommerce industry, they offer tailored solutions that empower businesses and delight customers.
Your New Role
As a Systems Administrator, you'll play a critical role in ensuring the smooth operation of the in-house systems. Your responsibilities will span IT support, system maintenance, and database management. You'll collaborate with cross-functional teams to enhance our technical infrastructure, streamline processes, and drive organisational efficiency.
You'll primarily be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around our in-house bespoke enterprise management system, along with our web UI and client web portals.
Responsibilities:
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IT Support:
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Able to quickly get up to speed by understanding the systems' infrastructure.
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Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion.
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Take a list of requirements from the solutions team and on occasions directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements.
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Transactional Data Analysis and Forensics
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Be able to take a transactional data issue and problem solve to find the root cause to enable a fix to be initiated.
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Handle various incoming data file formats from our customer onboarding to identify any anomalies or concerns that would impact the process further down the line.
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Monitor system performance, identify problems, and optimise database performance.
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In-House System Maintenance:
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Design, build, implement, and support database environments.
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Troubleshoot and resolve system-related issues promptly.
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Ensure adherence to standard operating procedures within our IT Solutions team.
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Documenting code and system functionalities to aid in maintenance and code reuse.
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Be able to implement PHP code as directed by the Systems Solutions manager or Systems solutions team.
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Coding, testing, and debugging programs.
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Database Management:
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Administer, troubleshoot, and enhance database systems.
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Monitor system performance, identify problems, and optimise database performance.
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Protect the database against threats and unauthorised access.
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Regularly back up the database and ensure recoverability.
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Report on metrics related to usage and performance.
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Provide support for Power BI database access for reports.
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Supply ad hoc reporting out of the MySQL database as required.
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Collaboration and Enhancement:
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Support the content team in managing and delivering the corporate websites and subdomains.
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Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration.
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As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges.
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Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing.
What You'll Need to Succeed
- Experience with data transformation and analysis using for example tools like Excel, vlook ups and pivot tables and/or SQL database queries.
- Proficiency in supporting and maintaining bespoke in-house systems.
- Familiarity with MySQL (Maria SQL) or similar
- Familiarity with PHP, JavaScript and React for either hands-on coding requirements or to solve problems when looking into code utilised.
- Strong database management and administration skills - familiarity with Power Automate/BI is deemed beneficial.
- Knowledge of Customs, Logistics or Supply Chain procedures is deemed beneficial but not essential.
What you'll get in return
A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of systems administration/maintenance experience who is keen to support an exciting period of enhancement within the company's IT team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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