Our local authority client based in Dorchester are urgently seeking an experienced Business Analyst.
Job Title: Business Analyst Location: Dorchester (office based) Contract Type: Temporary (16 weeks) Salary: £450 daily
About the Role
As a Business Analyst for the Our Future Council: Front Door and Ways of Working Programme, you will play a crucial role in driving organizational transformation and enhancing customer experiences. You will analyse existing business processes, identify opportunities for improvement, and collaborate with cross-functional teams to implement sustainable solutions. Your work will directly contribute to Dorset Council's goal of becoming a more responsive and customer-focused organization, ensuring readiness for the future.
What is the day-to-day of the role:
- Investigate, analyse, and document existing business processes to provide valuable insights.
- Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts.
- Challenge traditional processes and design sustainable solutions for improved customer experience.
- Produce business process diagrams and documentation, including technical requirements and acceptance criteria.
- Collaborate with business areas to ensure specifications meet customer needs and statutory requirements.
- Work within delivery teams to produce analysis outputs required for robust business cases.
- Facilitate the safe handover of analysis to project delivery teams for implementation.
- Enhance data provision and insights to support future business intelligence and continuous improvement efforts.
Required Skills and Qualifications
- Degree level education.
- Recognized qualification in Business Analysis.
- Proficiency in mapping business processes using tools like Miro and Microsoft Visio.
- Experience in business process improvement, including benefits assessment and measurement.
- Strong communication skills with the ability to convey technical concepts clearly.
- Independent worker and effective team player.
- Active listener with attention to detail.
- Mentoring and knowledge-sharing capabilities.
- ICT skills with understanding of requirements documentation.
- Negotiation and influencing skills.
- Strategic focus aligned with organizational goals.
- Experience in data analysis and visualization tools like PowerBI.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.