Service Development and Support Officer
- Job Type: Full-time
- Location: Barnsley (Hybrid working)
- Salary: £17.12 per hour (PAYE)
We are on the lookout for a Service Development and Support Officer to play a pivotal role in enhancing the performance of our services. This position involves the creation and upkeep of systems, in-depth data analysis, and the execution of audits to ensure our operations are both effective and compliant.
Day to Day of the Role:
- Design and refine bespoke systems and databases to enable robust service monitoring.
- Generate detailed statistical reports, manage complex data, and present management information to key stakeholders.
- Engage with both internal and external stakeholders to streamline data collection, analysis, and dissemination.
- Offer support regarding financial and activity monitoring, contribute to procurement systems, and conduct workshops and training sessions.
- Carry out comprehensive audits to detect discrepancies, prevent financial and informational misconduct, and uphold compliance with standards and regulations.
Required Skills & Qualifications:
- Experience in orchestrating, developing, and coordinating workshops and training initiatives.
- Competence in budget oversight and project management.
- Aptitude for problem-solving and taking initiative in demanding situations.
- High-level numeracy skills and adeptness in database management.
- Exceptional communication abilities, both in writing and verbally.
- Capacity to organise workload efficiently and adhere to deadlines.
- Discretion when dealing with sensitive and confidential material.
Benefits:
- A competitive salary and comprehensive benefits package.
- Opportunities for ongoing professional growth and development.
- A collaborative and supportive work atmosphere.
- Flexible working options to support a healthy work-life balance