Junior Enterprise IT Support Technician - London
Education: BSc in a STEM Subject & A-Level Mathematics
Onsite: 5x Per Week
Salary: £26,000
Overview:
We are partnered with one of the UK's highest-rated and fastest-growing fintech businesses, dedicated to delivering technology products for the insurance industry.
Day to Day Responsibilities:
- Serve as the first line of support for internal technical issues.
- Use the company's help desk software to log and manage support calls.
- Build and maintain a large fleet of laptops using technologies such as Microsoft Deployment Toolkit (MDT).
- Follow documented IT procedures to:
- Onboard new joiners, ensuring automation processes are correct and making manual changes to Active Directory.
- Maintain and support office IT infrastructure, including conference equipment, hot-desking equipment, and printers.
- Perform manual tasks such as relocating IT equipment to new desks.
Experience Needed:
- First-rate problem-solving ability
- Excellent communication skills
- Client-focused with the ability to build relationships with customers
- Logical, well-organized, and practical
- Confident and eager to learn
- Computer literate (e.g., proficient in Word, Outlook, Excel) and able to quickly learn new concepts
Education:
- A-levels or equivalent, ideally with studies in IT or a technology subject
- Excellent GCSEs or equivalent qualifications, ideally including an A/9 in maths
- Demonstrates a strong interest in technology
This is a career-defining opportunity, contact us for immediate consideration!
We Are Aspire Ltd are a Disability Confident Commited employer