We are HIRING an exceptional 'OFFICE MANAGER' based at our Chipping Campden, Gloucestershire head-office.
Would you enjoy the opportunity to become an integral part of a small, dynamic company, valued for your ability to get involved in many aspects of this market leading, luxury business? Are you super-organised and happy to use your own initiative? This is an extremely varied role supporting the CEO & Founder and the rest of the team in the day to day running of an international SME.
We design and supply luxury Mother of Pearl surfaces predominately to Interior Designers and Specifiers around the world. We are renowned for the quality of our products, which can be found in many of the world's leading hotels, spas, private homes and super-yachts. Our end clients are generally HNW or UHNW individuals who expect only the very best and we continually strive to exceed their expectations. We have Brand Ambassadors in many countries around the world and are seeing a continued demand for our products.
DESCRIPTION
The 'Office Manager' will manage the day to day operational aspects of the company and be based within our UK head-office.
Essential skills include a high level of competency in Windows Software, Word and Excel along with familiarization with web based software systems, on which training will be given.
You will previously have had experience of office administrative duties and customer service with the ability to raise quotations, invoicing and credit control and be competent in packing up postal orders within our adjoining warehouse.
You will have an excellent level of written and spoken English - as a luxury brand it is vital that all our interactions with customers include a high level of spelling and grammar.
You will enjoy dealing with customers over the phone and can delight and impress them with your super-friendly and efficient customer service. Previous experience within a sales environment would be advantageous.
RESPONSIBILITIES
Provision of exceptional customer service and sales via our e-mail and telephone support - keeping our customers happy is one of our core principles; we aim to go the extra mile wherever possible to ensure a positive experience.
Supporting our International Brand Ambassadors around the world with samples, quotes and invoicing.
Timely packing and mailing out of samples and orders to ensure customers are happy and that the company is run efficiently.
Data management - reporting and managing our CRM system - Hubspot.
Office administration - filing and ordering of office supplies, liaising with suppliers, partners and alike to keep the office running like clockwork.
Supporting other team members - for example, supporting the CEO & Founder, PR & Media staff.
LOCATION
Based at our new Chipping Campden Headquarters.
Job Type:- Full-Time (37.5hrs)
Salary:- 28K - 33K based on experience.
Benefits:- Along with a Company Pension we have Great Coffee!
APPLICANTS
If you think that you would fit this role, we'd love to hear from you.
**NOTE:**Previous applicants need not apply. If we have not responded within 10 days of your application, sorry but you have not been selected for interview and we wish you continued success with your career.