Customer Service Advisor
Quedgeley
£24,000
We are looking for someone with a passion for customer service to join an organisation who specialise in a range of gardening products. You will be joining a global, market leader! This role offers full training, a great team, and onsite parking.
Responsibilities
- Managing many emails and phone calls
- Accept and process sales orders from the above.
- Respond to customer inquiries about delivery, orders, discounts, and part numbers, Promote offers to customers to increase sales.
- Developing effective communication processes with internal teams throughout the organisation as well as external business partners.
- Handling carrier and POD queries.
About you:
- Ability to work independently and as a team member.
- Strong interpersonal and communication skills
- Calm phone demeanour
- Proactive in business.
- Computer proficient with proficiency in Microsoft Office suite, including Word, Excel, and Outlook.
- Capable of handling several systems.
- Strong customer service experience is preferable
Benefits:
- Pension contributions up to 6%
- Discounts on major retailers
- 25 days holiday
- Monday to Friday, office hours role
Please contact Georgie at i2i Recruitment for more information.
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.