Gap personnel Group, operating as an employment business, are currently looking to recruit Administrator for one of our well-established clients based in Audenshaw, M34.
Administrator
Salary is £25k-£28k pa
Working hours are 8am - 4.30pm or 8.30am - 5pm (40 hours pw)
Lunch is 30 minutes, inclusive of the working hours above
Temp to perm role
Main Responsibilities:
Answering the telephone and dealing with all customer queries in a succinct and professional manner.
Respond and resolve all email requests and queries within the agreed SLA.
Admin support for the sales administrator and sales team
Deliver end to end customer service with all admin functions on new and existing customer accounts.
1st point of contact for customer complaints and dispute resolution.
Accurately upkeep of all customer data on PRISMA.
Processing sales and purchases through PRISMA with correct weights and prices.
Confirming and checking jobs for invoicing.
Process 3rd party invoices through webcycle for payment.
Chase customers for purchase orders.
Produce accurate monthly customer reports in a timely manner.
Ordering and invoicing of add hock purchases.
Create Purchase orders on SAP and reconcile against delivery notes and invoices.
Calculating and recording employee hours in excel and Horex when directed.
Undertake any other duties as requested by their line manager in accordance with the scope and the responsibilities of the role.
Academic qualifications: GCSE Maths and English
Professional experience:
Waste Management / Recycling experince desirable.
Customer Service experince. IT skills, MS Word, PowerPoint, Excel.
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