Senior Airtime Billing Administrator
DO YOU HAVE EXPERIENCE OF -
Telecoms billing software and/or billing processes, along with Advanced level use of Excel to a high standard to create pivot tables, charts, and lookup queries.
My client is seeking a Senior Airtime Billing Administrator to join their team.
Key Responsibilities:
- Manage all aspects of the monthly billing cycle, including reporting and liaising with the Airtime Billing Manager.
- Support and deputize for the Airtime Billing Manager, overseeing day-to-day team activities and collaborating with internal and Group teams.
- Understand our products and services to ensure accurate billing for customers.
- Act as a subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems.
- Assist other Group airtime teams in following processes and reporting.
Requirements:
- Proficiency in maintaining NIBS and third-party systems data.
- Accurate management of the airtime billing database (NIBS).
- Process activations, deactivations, and package changes for company services
- Ensure error-free monthly billing cycles for key products.
- Handle queries promptly.
- Extract and present analytical reports for billing and activation purposes.