Would you like to work within an exciting client facing engagement role?
In a varied position with the autonomy to make a real commercial impact?
Working among new and existing businesses and senior contacts across Liverpool City Centre?
The Role:
- To be the first point of contact, and welcome to businesses, with an ability to facilitate good relationships across different sectors.
- To be skilled at relationship management and understand how to support businesses through various issues and challenges
- To develop and lead on a programme of both virtual and face-to-face business engagement visits, ensuring targeted businesses receive personal contact.
- Liaison with city partners including police and city council to ensure resolution of issues.
- To lead on groups and forums for businesses, representing at both internally produced and external events
- To support the Marketing Manager and Operations Manager, and the rest of the team as necessary
- To create and deliver an annual engagement plan, targeting businesses through supplementary activity including events and campaigns.
- To support the marketing manager with B2B communications, including promotion of projects using channels including social media, newsletters and whatsapp.
- To prepare appropriate reports and evaluation of activity for boards and senior management team.
- To provide monthly analysis on business engagement, project delivery and outcomes
- To take ownership of the CRM systems, maintaining and developing the data and managing and reviewing the contract with the external supplier
- To project manage the administration, engagement and consultation for ballot process
- To effectively manage and motivate direct report(s)
- Generate income as part of the project from businesses and other partners; negotiate in-kind and financial support to contribute to the positive creation and development of project proposals.
- Contribute to the delivery of the wider team's programme of work as directed by the CEO.
- To assist in the promotional opportunities and ideas from conception through to delivery.
- Develop the company's commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
- Prepare baseline service documents, give advice on company contracts, procurement procedures and contribute to the development of SLA's for additional service
The Candidate:
- Proven ability to develop close relationships with senior business leaders
- Able to use CRM systems to inform account management strategy
- Experience of presenting pitches to win business
- Experience of setting up and attending events and business seminars
- Creativity to organise community activities to engage local businesses
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.