Arthur is working with a Lloyd's Syndicate seeking to hire an Operations Assistant to join their team.
This role will play a key part in maintaining smooth day-to-day operations across the business where you will be responsible for ensuring operational efficiency by providing comprehensive administrative support to Underwriting Teams and various other departments.
Key Responsibilities:
- Manage all day-to-day functions of the Operations Assistant team.
- Deliver efficient administrative services to Underwriting Teams and multiple departments.
- Support operational workflows to enhance overall business efficiency.
- Develop a thorough understanding of the Operations Assistant processes, covering both underwriting and operational activities such as risk entry, credit control, claims, and outwards reinsurance.
- Carry out day-to-day underwriting and operational support tasks, including timely and accurate data entry (risk and aggregate) and the allocation of premium and claims messages.
- Assist the Operations Assistant Manager in monitoring outstanding workloads and prioritizing tasks, particularly during busy or high-volume periods, to ensure SLAs (service level agreements) are met and objectives are achieved.
- Ensure all team process documentation is kept accurate and regularly updated.
We are keen to speak with candidates who have prior experience in insurance operations or administration, and welcome applications from individuals seeking either full-time or part-time positions.