Pricing Co-Ordinator
Permanent – Immediate Start Available
£30,000pa plus Commission/Bonus
Feltham
Full time, 5 days (Monday-Friday) 37.5hrs per week
Aviation Recruitment Network are pleased to offer this amazing opportunity to join our global client as a Pricing Co-Ordinator!
The Pricing team are accountable for specific support activities to our clients Freight Forwarding commercial owners in Business Development, product, and operations. The purpose of the department is to win, retain and develop profitable business
Working as part of the Pricing team, the Pricing Co-Ordinator is responsible for the daily support of our clients' network and Pricing Manager to ensure customer's demands are met, covering, but not limited to, forwarding activity, quotations, billing queries and reporting Pricing Co-Ordinators are responsible for. End of year bonus for all team members!
Pricing Co – Ordinator daily expectations:
- Providing pricing & ad hoc rates to overseas partners, offices, BDM's and customers.
- Quoting all spot shipments from our clients' network and tenders that cannot be answered with self-serve tools.
- Reporting and analysing quote statistics and trends.
- Transition of won shipment information to the correct operational team.
- Create and maintain pricing tools (spreadsheets, calculators, databases)
- Inform pricing updates to relevant support teams for WWICs, CargoWise-1, GeoBid, etc. as required.
- Corrective Actions – identify and implement changes in process to improve overall company performance.
- Qualify and respond to our clients Network and Agent pricing requests on behalf of the UK business pointing them to the self-serve tools where applicable or undertaking quote and pricing as required within agreed SLA.
- Follow-up and report monthly on success of quotes completed.
- Complete the pricing for local, regional, and global tenders received by the UK Tender / Product team, including the Sales Owners and Branch teams for existing or targeted UK accounts.
- To provide technical knowledge and support to the business and network
- Contact carriers for rates & information related to quotations when information not available in their tools (WWICS / WEBCARGO / G-R8 etc)
- Analyse volume and pricing data from clients and network
- Identify and transfer sales leads from the network to appropriate sales teams.
- Support product managers with monthly KPI reports and additional activities as agreed.
Pricing Co-Ordinator experience needed:
- Experience in freight forwarding and logistics industry.
- Good knowledge of freight products & operational processes (Import and Export, Air, Sea and Road)
- Good communication / telemarketing and negotiation skills.
- High level of MS Excel skill.
- Fully PC literate and able to use various platforms and software.
- Customer Satisfaction and entrepreneurial mind set.
- Fluent in written and spoken English.
- Able to build credible relationships with others.
- Able to work collaboratively as part of a team.
- Able to plan and prioritise workloads is essential.
- Creative ideas on improvements within the recruitment function.
- Ability to work in a fast-paced environment with variable & simultaneous requests being made.