Membership Manager
Flexible Workspace. Coworking. Serviced Office. Managed Office.
Salary: £40,000, OTE £50,000
Location: City of London
Start Date: ASAP
Responsible to: Company Founder
Job Purpose:
This is a unique opportunity to use your experience in the flexible workspace sector to take charge of the operational success of the business, with no middle-management to slow you down or stall your career growth.
You'll work directly with the business Founder to make company-wide decisions, impacting business growth and success. Our client have a portfolio of 3 excellent centres and will be continuing to grow over the next few years.
Main Duties and Responsibilities:
Working with the Co-Work management team to develop achievable sales forecasts and marketing budgets
- Proactively building strong relationships with key brokers
- Updating broker listings
- Providing rapid response to direct sales enquiries from members of the public
- Conducting viewings
- Chasing up sales leads; cold, cool, warm and hot
- Managing the sales process from the initial enquiry through to member 'check-in'
- Responsibility for management of CRM system
Person Specification:
Knowledge and Experience:
- Previous experience within the serviced office sector would be highly advantageous
- A proven track record of selling over the phone and in person
Skills and Abilities:
- Ability to self-motivate and work autonomously
- Proven leadership skills
- Excellent organisational and prioritisation skills
- Excellent communication skills
- Good IT skills
- Ability to deal with clients and colleagues in a professional manner
- Ability to work under pressure and to deadlines
- Ability to deal with a varied workload
- Numerate
- Good sense of humour and positive approach to life is essential
Circumstances:
- Happy to travel between multiple locations throughout the course of an average working day
- More important than specific skills and experience is a willingness to get stuck in and work professionally at all levels. This could be participating in meetings at a board level, getting 'hands-on' when dealing with an emergency such as a flooded office, or creating and directing operational processes in future buildings.