£39K/yr to £44K/yr
London, England
Permanent, Variable

Homeownership Manager Officer

Posted by Venn Group.

Homeownership Manager Vacancy

An established Housing Association is currently looking to recruit a Homeownership Manager based in the North London area.

Location: Patch mainly across Harrow, Enfield, and some Islington
Hours: 37.5 per week, Monday to Friday- WFH 2/3 days per week
Salary: Up to £44,547 per annum
Duration: Permanent

Homeownership Manager – The role involves:

  • Deliver proactive, high-quality, customer-focused property management services
  • Manage home ownership properties and schemes
  • Lead on leasehold issues and ensure legislative compliance
  • Maximize income generation through service charges and major works
  • Collaborate with teams for seamless customer service delivery
  • Provide exceptional customer experiences
  • Address homeowner concerns and queries promptly
  • Conduct property inspections and manage maintenance
  • Prepare and manage property-related budgets
  • Oversee service charge accounts and major works projects
  • Maintain records and report on performance metrics
  • Develop positive relationships with homeowners and stakeholders
  • Handle disputes and complaints efficiently

Additional requirements:

  • Strong Housing management background, and an understanding of leasehold functions
  • Ability to deal with and tackle ASB
  • Excellent numeracy skills and able to prepare financial information accurately
  • A DBS check will be required for this role

To secure an interview for this excellent opportunity contact Charley Payne by email as soon as possible.

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