We are looking for
Contact Centre Advisors
to join our client's customer contact team based in
Stock-on-Trent (ST7)
for a 12-week period, were offering:
- Immediate Start
- Competitive Hourly Rate
- Shift Pattern: Monday to Friday (no weekend working)
- Shift Pattern: 09:00 – 17:00
- Weekly pay & Online payslips
- A friendly and helpful Meridian team to support you with any queries at any time
- Full company training provided & continual support within the role
- Free on-site parking
As a
Contact Centre Advisor
, you will be supporting the current team through a busy period, by working through orders in the group mailbox, updating the system to process these through and keeping Excel Data bases up to date, and occasionally answer in-bound calls from their customers to provide order support.
We are looking for you to have previous experience in Administration, customer service or Call Handler to work as a
Contact Centre Advisor
, so you can confidently navigate the Salesforce system, excel data base and support the in-bound calls.
Contact Centre Advisor – Attributes Needed:
- Strong Administrative Skills: Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently.
- Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone.
- Detail-Oriented and Organised: Ability to manage multiple tasks with precision, ensuring that orders are processed correctly and databases are kept up to date.
- Effective Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members.
PLEASE APPLY ONLINE TODAY & THE TEAM WILL BE IN TOUCH
Would also suit: Customer Service Advisor, Admin, Administrator, Assistant, Office, call centre, call handler, customer service, advisor, contact centre
The location of the job is in Stoke-on-trent (ST7) and you will need to be able to get to this location on your own accord