NEW SERVICE ADVISOR JOB
Oxford
28k basic, 34k ote + benefits
YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client's main dealer in Oxfordshire.
The main objectives for this role are:
- To maximise service profitability through the use of professional sales techniques
- To maximise customer awareness of all available group services
- To ensure the highest level of customer care and satisfaction at all times
- To maintain excellent standards of departmental administration
You will need to have a full UK driving license.
Duties of the Service Advisor / Aftersales Advisor :
- Responding to customer requests
- Booking in vehicles for service / repair
- Checking in vehicles
- Track vehicle through the workshop
- Handover the vehicle
- Achieve incremental sales
- Use technology effectively
- Manage your own performance
- Contribute to effective working
- Deal with customer complaints
- Contribute to improved service processes
The perfect Service Advisor / Aftersales Advisor will have:
- Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
- Excellent customer service skills
- Excellent interpersonal, verbal and written communications skills
- Proven organisational and administration skills
Hours for the Service Advisor / Aftersales Advisor : Monday to Friday 8.00 - 6.00. NO SATURDAY ROTA!
To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.